Feedback
Tell a bot what worked and what didn't. It suggests changes to its routines and skills, and nothing changes until you accept one.
Feedback is how a bot's routines and skills get better. You tell it what worked and what didn't; it suggests a change to a routine's task or a skill's instructions, with the notes it is based on; you accept or reject it.
Give feedback
Right-click a bot's reply and choose Give Feedback… (on the phone, Give Feedback in the chat's Details, then pick the reply). Pick one:
- Looks good
- Not what I wanted
- I corrected it, with your version
- A note for next time
Add a note if you like, and under Applies to, the routine or skill it is about.
Some feedback is kept without asking: your edits to a bot's drafts before you send them, what you send, discard, approve, or reject, and routine runs that fail. Reading a message or leaving a question unanswered is not feedback.
Suggested changes
The bot's direct chat has a Feedback section in the inspector once it has any (on the phone, in Details). Each suggested change opens to show why, the change as lines removed and added, and the notes behind it.
- Accept makes the change.
- Reject drops it. The same suggestion doesn't come back.
All feedback lists the suggestions, the changes you accepted, and every note. An accepted change has Undo Change while the routine or skill still reads as the change left it.
A suggestion only changes words: a routine's task or a skill's instructions, never a schedule, an Access setting, or a limit. A routine whose task was reworded this way is still reviewed against the task you first set up, so a suggestion can't give it more to do.
How often it looks
Under All feedback, Look for changes is When asked to start: the bot suggests changes only when you choose Look Now. Pick Daily or Weekly to have it look on its own when there is new feedback. A look uses the bot's provider and counts toward its chat's limits; with nothing to change, it says so and posts nothing.
Keep something out
Open a note to see its message in the chat. A note's menu has Exclude, and Exclude Everything from its chat: the notes are erased, and any suggestion based on them is withdrawn.